Kyle - Owner
Kyle and wife Pam started P.E.T.S. LLC with a goal to provide a low cost transport option for animal rescue groups to get their animals to new homes. As one of the founders, Kyle began doing everything involved with the operations side of transporting the animals; answering the phone, pick-ups, cleaning crates and trailers, maintenance of the trucks, walking dogs, and delivering the animals to New England. Kyle and Pam have two wonderful children, Savannah and Sydney and is the pack leaders for 12-15 recue cats and dogs at his home. In Kyle’s “spare time,” he is an avid reader, loves to fish, has a fine taste for cooking, and enjoys spending time with his family. As P.E.T.S. LLC enters its 10th year, Kyle continues work with answering phone calls, driving the transport to the Northeast, and manages an outstanding crew of men and women who have helped with the over 50,000 animals transported since P.E.T.S. began in 2004!
Joyce - Reservation Coordinator
Joyce is Pam's younger, younger sister. Joyce, her husband, and two Yorkies, Joker and Harley, live in Cookeville. She answers your e-mail and phone questions, confirms the reservations each week and is the ultimate reservation "checker" to make sure we stay on top of where and to whom all of the animals are going each week!
Jeanne - Accounts Receivable Coordinator
Jeanne is Pam's mom. In 2011, Jeanne had taken early retirement from the accounting and customer service department for Ford Motor Company... or so she thought! Being the wonderful mom of four children, grandmother of seven, and the proud owner of a rescued Scottish terrier, Pepper, Pam and Kyle knew she was the perfect person to manage the accounts receivables for P.E.T.S. LLC!
"Family has always been a part of P.E.T.S. LLC..."
-Pam's dad, Carl, was a driver for the transport back when P.E.T.S. first started in early 2004. Unfortunately, he passed away suddenly in June 2004.
-Kyle's brothers, Jon and Brian, have both been on numerous transports in the early years of the business. Jon’s wife, Stacy, drove our FL route as well.
-Kyle's sisters Laura; whom designed the P.E.T.S. logo and Lisa assisted with our Friday night phone calls.
-Pam’s Uncle Dennis has assisted on a few trips, and her Uncle Marty is our go to pilot when we have needed to fly.
-Pam's Sister Karen worked as the General Manager for several years helping to transform the company into what you see today. She said her goodbyes to the team in May of 2014.
James - Driver / Professional Dog Handler
James, P.E.T.S. longest working driver, has been with us from almost the beginning! With an obsession with Batman, James loves getting to work as his own superhero; transporting the animals to their new furever homes, multiple pets at a time! James and his wife treat their two dogs and four cats as children, spoiling them rotten!
Chris P. - Driver / Professional Dog Handler
Chris joined the team in 2013. He's a happily married man with a daughter and a newly arrived son. Chris loves the reaction adopters have when they receive their pets... his favorite part of his job! His pets at home include a dog, cat, and a rat! Yikes! Let's hope they are all friends!!
Jessica - Master Cleaner / Professional Dog Walker
Jessica is one of our Monday- Friday girls. She takes care of cleaning the trailers, crates, and visiting fur friends, on top of being an outstanding dog walker. Her and Allie, her catahoula mix, welcomed four rats to their family over the winter: Caesar, Cupid, Ouija, and Goblin.
Rick - The "Dog Whisperer"
Rick has been a gift since the day he entered P.E.T.S. LLC. In March, 2013, Rick began as a dog walker for P.E.T.S, but has been a long time friend in the rescue world as him and wife, Donna ran the local Animal Shelter for several years. Rick has this amazing ability to transform the timorous foster dogs at the Peterson Farm into well-trained, lively animals as they are then ready to be transported up North. Aside from being good with dogs, Rick also rescues on average, 100 snakes and turtles a year. Rick's home with Donna, includes several rescue dogs that stay, and fosters sitting out their quarantine process before leaving to head up North! Good thing they have two adult children whom are grown and out on their own... Where would they put them?! :)
Adrianna - Office Assistant/ Professional Dog Handler/ Equipment Handler
Adrianna started working with us as a dog walker and moved right up into the office assistant position. She brings her experience from working at a veterinarian's office and her love of dogs with her to P.E.T.S. She has three furbabies, Tiller, Oscar, and Biggie Smalls. Even though she's inside the office helping Kyle and Pam, she still makes time to help walk dogs on transport day. While she was working at the vet office, she fell in love with a stray dog. She says that while diamonds may be a girl's best friend, Foster her rescue dog was her best friend!!